<      Service Request Settings < Service Cancelled Signoff

 

Clients have the option to cancel services online in the client portal. When a client cancels a service an email notification can be sent to the administrator and (optionally) the primary sitter to alert them to the details of the cancellation.

 

The lower half of the Service cancellation notification email contains text that is user definable.

 

The text entered into the “Service Cancelled Sign Off” box will appear in the lower half of the "Service Cancellation Notification" Emails.

 

Note that this function also supports Merge Codes, so Merge Codes entered here will merge data into the notification emails as required.

ON DESKTOP:

Navigate to Admin > Settings > Client Portal Settings > Service Request Settings
STEP 1​​

  • Enter the text you wish to appear in your email template.

  • Click "Update".

ON MOBILE:

STEP 1​​

  • Tap the Navigator, and select Admin > Settings > Client Portal Settings > Service Request Settings

STEP 2

  • Enter the text you wish to appear in your email template.

  • Click "Update".

Whatever text that is entered into the “Service Request Sign Off” box  appears in the lower half of the Service Request Notification Emails.

 

Note that this function also supports merge codes which are auto populated.

  

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Pet Software Ltd provides a market leading scheduling and billing solution for Pet Sitters, Dog Walkers, Dog Day Care Centres and Kennels. Pet Sitter Plus helps pet sitters to spend more time with pets and less time on administration.



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