<      SMTP Credentials < Setting up your SMTP Credentials

 

Enter your SMTP credentials to enable the option to link your personal or business email to Pet Sitter Plus. 

 

ON DESKTOP:

 
Navigate to Admin > Settings > Email Settings > Custom Email > SMTP Credentials
STEP 1​​

Enter your SMTP credentials to enable the option to link your personal or business email to Pet Sitter Plus. 

  • Sender Email
    Enter the email address of the business or personal email account that you want to link to Pet Sitter Plus

  • Host
    To find your SMTP host server name either;

  • Username & Password
    The username and password you use to login to your email service.

  • Security
    The type of security used by your email provider. Options are “None”, “TLS” or “SSL”

  • Port
    The port number used by your email provider.

  • Click "Test & Update".​

settingsv6-email-smtp-setup1.jpg

When you have clicked "Test & Update", you should see a message confirming a successful connection and also receive an email to your company email address as well.

 

If you DO NOT see this message, you will see a warning detailing the reason why the settings you entered are not correct.

 

If you continue to be unsuccessful, please contact us at support@petsitter-plus as we will be able to investigate this further for you.

settingsv6-email-smtp-setup2.jpg

ON MOBILE:

STEP 1​​

  • Tap the Navigator, and select Admin > Settings > Email Settings > Custom Email > SMTP Credentials

STEP 2

Enter your SMTP credentials to enable the option to link your personal or business email to Pet Sitter Plus. 

  • Sender Email
    Enter the email address of the business or personal email account that you want to link to Pet Sitter Plus

  • Host
    To find your SMTP host server name either;

  • Username & Password
    The username and password you use to login to your email service.

  • Security
    The type of security used by your email provider. Options are “None”, “TLS” or “SSL”
    To find your SMTP host server name either;

  • Port
    The port number used by your email provider.
    To find your SMTP host server name either;

  • Click "Test & Update".​

When you have clicked "Test & Update", you should see a message confirming a successful connection and also receive an email to your company email address as well.

 

If you DO NOT see this message, you will see a warning detailing the reason why the settings you entered are not correct.

 

If you continue to be unsuccessful, please contact us at support@petsitter-plus as we will be able to investigate this further for you.

ABOUT US



Pet Software Ltd provides a market leading scheduling and billing solution for Pet Sitters, Dog Walkers, Dog Day Care Centres and Kennels. Pet Sitter Plus helps pet sitters to spend more time with pets and less time on administration.



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CONTACT US



sales@petsitterplus.com

 

Toll Free  

USA & Canada      888-629-0871

 

Calling from

Within the UK         0845 834 0254

 

Outside the UK      +44 845 834 0254

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