Note: Staff members will only be able to view and/or edit the areas of Pet Sitter Plus that you have granted them permission to do so.
All the options when viewing a Service are explained plus staff members can see how to:
acknowledge one or more services
mark services as completed one by one or in bulk
check-in and out of a service
view the client's location and see how to get directions
view and manage the client's keys
complete and send a service report to the client
view the client and pet details for the service
You can also direct your staff to the User Guide for Staff for instructions on how to access the Staff Interface on a desktop PC or a mobile device.
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THIS SECTION IS BEING UPDATED SO PLEASE CHECK BACK SOON
An explanation of what information is displayed when viewing an individual service.
See the options for staff to let their admin know they have seen their work for the day.
See the options for staff to let their admin know they have completed their work.
An explanation of the check-in and out functionality, how it works and learn the settings required for your mobile device to enable location services to work.
If the client address is entered correctly into the client record, a map location of the client's home will be displayed.
A list of assigned and required keys can be viewed to help the staff member plan their day. Some more senior staff may be given the responsibility of assigning and re-assigning keys too.
After setting up any additional custom fields for the service report, you can see how staff add notes about the visit, plus add photos, before sending the report via email to the client.
Staff have access to client contact numbers, address location, alarm codes, plus pet feeding routines, medication, vet and other household or pet behaviour notes if you have given them access to do so.