Note: Staff members will only be able to view and/or edit the areas of Pet Sitter Plus that you have granted them permission to do so.

All the options when viewing a Service are explained plus staff members can see how to:

  • acknowledge one or more services 

  • mark services as completed one by one or in bulk

  • check-in and out of a service

  • view the client's location and see how to get directions

  • view and manage the client's keys

  • complete and send a service report to the client

  • view the client and pet details for the service

You can also direct your staff to the User Guide for Staff for instructions on how to access the Staff Interface on a desktop PC or a mobile device. 

Click to enlarge


The Services Screen Explained >

An explanation of what information is displayed when viewing an individual service.


Acknowledge Services >

See the options for staff to let their admin know they have seen their work for the day.


Mark Services as Completed >

See the options for staff to let their admin know they have completed their work.


Check-in and Check-Out >

An explanation of the check-in and out functionality, how it works and learn the settings required for your mobile device to enable location services to work.

Location Tab >

If the client address is entered correctly into the client record, a map location of the client's home will be displayed.

Keys Tab >

A list of assigned and required keys can be viewed to help the staff member plan their day. Some more senior staff may be given the responsibility of assigning and re-assigning keys too.

Service Report Tab >

After setting up any additional custom fields for the service report, you can see how staff add notes about the visit, plus add photos, before sending the report via email to the client.

Client & Pet Details Tab >

Staff have access to client contact numbers, address location, alarm codes, plus pet feeding routines, medication, vet and other household or pet behaviour notes if you have given them access to do so.


Pet Software Ltd provides a market leading scheduling and billing solution for Pet Sitters, Dog Walkers, Dog Day Care Centres and Kennels. Pet Sitter Plus helps pet sitters to spend more time with pets and less time on administration.

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Toll Free  

USA & Canada      888-629-0871


Calling from

Within the UK         0845 834 0254


Outside the UK      +44 845 834 0254

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