Work time is recorded in the Staff Activity Report, so it is essential that you have the correct settings to produce a report that is as accurate as it can be.
If the time or location that a sitter checks-in or starts a shift is not recorded properly, this will trigger a notification that may affect how the time is calculated. Therefore there are certain settings that must be correctly set up in order to produce an accurate report.
Under normal circumstances the sitter should be checking-in to a job at the client's address at or very near the scheduled time or time block. If this is not the case then these situations need to be highlighted. The Staff Activity report contains information that proves that the sitter checked-in late.
There are some environmental and technical considerations that may affect GPS on your mobile phone. For more information about how your mobile phone records your time when you check-in or out of a job, see GPS and Location Accuracy.
Explains how you can set a distance tolerance for the location when a sitter checks-in or out before a notification will be triggered.
Explains how you can set a time tolerance for when a sitter checks-in or out before a notification will be triggered.