<       General Settings < Terms & Conditions

Pet Sitter Plus provides you with the option to require your clients to "agree" to your Terms and Conditions prior to using the Client Portal to make online bookings. The date that the client "agrees" to your terms is recorded in their client record.

  • If you change your terms and conditions in the future, your clients will be required to "agree" again when they sign into the Client Portal. Once they have agreed, they won't be asked to do this again unless you change the T&Cs.

    Please note that if your client does not use the Pet Sitter Plus online client registration system to gain access to the client portal, they will not have seen, nor will they have been asked to sign any terms and conditions that you may decide to enter here.

  • If you, the administrator of Pet Sitter Plus, have created an account for your client manually, that is by inputting their data into Pet Sitter Plus to create an account on their behalf, then when your client logs into the account that you create for them, they will not be shown, nor will they be asked to accept any terms and conditions that you enter here.

  • This function enables clients to view and accept terms and conditions (that you enter here) only if they use the online client registration system as supplied by Pet Sitter Plus.

  • Pet Software Ltd does not warrant that the functionality set out on this page would provide a legally binding proof of signature. We strongly recommend that you separately obtain legally binding signed terms and conditions documentation from your clients by other means.

 

You may wish to upload a copy of your Terms and Conditions into the Client Portal that your client can view and download, perhaps in a Word document or a PDF. Read Uploading a Photo or Document for further information on how to do this.

ON DESKTOP:

Navigate to Admin > Settings > Client Portal Settings > General Settings
STEP 1​​

  • Scroll down to the "Terms and Conditions" panel

STEP 2
  • Paste your terms and conditions text into this panel

IMPORTANT NOTE: Make sure that you have proof read the text CAREFULLY to ensure you have the final version to paste here. Remember that EVERY TIME you change your terms and conditions text and re-paste it here, ALL your clients will be required to "agree" again, so you don't want to change these very often.

  • Click "Update" to save. This will activate the terms and conditions in the Client Portal for all existing clients as well as new ones.

The date that the client "agreed" to your Terms and Conditions is logged in the client record, in the side panel. Every time you update your T&Cs and the client agrees again, this will be updated.

ON MOBILE:

STEP 1​​

  • Tap the Navigator, and select Admin > Settings > Client Portal Settings > General Settings

STEP 2

  • Scroll down to the "Terms and Conditions" panel

  • Paste your terms and conditions text into this panel

IMPORTANT NOTE: Make sure that you have proof read the text CAREFULLY to ensure you have the final version to paste here. Remember that EVERY TIME you change your terms and conditions text and re-paste it here, ALL your clients will be required to "agree" again, so you don't want to change these very often.​

STEP 3

  • Click "Update" to save. This will activate the terms and conditions in the Client Portal for all existing clients as well as new ones.

STEP 4

  • To view whether a client has agreed to your terms and conditions, navigate to CLIENTS and click the client record. Then navigate to STATUS.

The date that the client "agreed" to your Terms and Conditions is logged in the client status. Every time you update your T&Cs and the client agrees again, this will be updated.

If your clients follow the "New Client Registration Process" they will be required to agree to these terms and conditions as part of the online new client registration process.

cp-settings-new-client.jpg

  

Existing clients will also be required to agree to these terms and conditions as part of the online new client registration process.

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ABOUT US



Pet Software Ltd provides a market leading scheduling and billing solution for Pet Sitters, Dog Walkers, Dog Day Care Centres and Kennels. Pet Sitter Plus helps pet sitters to spend more time with pets and less time on administration.



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CONTACT US



sales@petsitterplus.com

 

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USA & Canada      888-629-0871

 

Calling from

Within the UK         0845 834 0254

 

Outside the UK      +44 845 834 0254

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